Shipping & Returns

Shipping Policy

At Tuvai Nature, we strive to ensure that your orders are carefully packaged and shipped in a timely manner. We use environmentally friendly packaging materials to minimize our impact on the planet. Shipping costs are calculated at checkout based on the weight and destination of your order. We aim to provide transparent and affordable shipping options to our customers.
Our shipping methods are designed to deliver your natural, nutrient-dense staples to your doorstep while minimizing the carbon footprint. We work with reliable carriers to guarantee that your order arrives in top condition.
We are committed to providing you with a seamless shipping experience and will keep you informed at every step of the process.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Tuvai Nature. If for any reason you are not happy with your order, please contact us within 3 days of receiving your products. We will be happy to arrange a return or exchange for you.
In the event of a return, we will process your refund once the returned items are received and inspected. Please note that the original shipping costs are non-refundable.
For exchanges, we will work swiftly to ensure that you receive the products that best suit your needs. Our goal is to provide you with excellent customer service and ensure that you have a positive experience with Tuvai Organics.